Customer Service
Relying on the Ecmoho consumer database, it helps the brand with precision marketing.
Service Content
Data Management
- Accurate brand positioning based on
- industry big data
- Establish brand exclusive e-commerce
- operation database
- Consumer cyclical value management
- and mining
Data Service
- Customization and implementation of
- digital intelligence operation strategy
- Rapid adjustment strategy of self-deve
- loped delivery model
- Global consumers listen and improve
- the experience
Value Added Services
- Brand market trend analysis report
- Suggestions on product life cycle
- planning
- Hierarchical perspective analysis of
- target audience
Core Advantages
More than 12 million paid
consumers of health products
Build a marketing solution integrating quality and efficiency based on crowd insight and data analysis.
Professional customer
service team
- With experience in health products industry and multi-channel service, various indicators are ahead of the industry average.
- Background of traditional Chinese medicine and dietitian
- Double 11 service ranking in 2020: excellent service providers for risk prevention and control, after-sales treatment excellent service providers
Higher industry repurchase rate
With the advanced CRM system and the implementation of automated processes, the company effectively innovates and improves repurchase. The company's repurchase rate is extremely higher than the industry average.